Certificate of Authenticity & Warranty
For Your Absolute Peace Of Mind
- Each pearl jewellery purchase from the Absolute Pearls website is accompanied by a Certificate of Authenticity and Warranty, bearing an individual serial number.
- As well as ensuring the pearls' origins, the Certificate is your warranty that the pearls you have purchased are Cultured Freshwater or Saltwater Pearls.
- We can offer this Certificate with absolute confidence since we ourselves select, buy and export directly from reliable sources.
- In addition to your statutory rights, we provide a 12-month Warranty from date of purchase against faulty workmanship. Damage through misuse/accidental damage/user error and the like and re-stringing is excluded. If required, we are happy to provide a professional re-stringing service ourselves. This Warranty is conditional upon the owner/user following the ‘Caring for your Pearls’ advice supplied on this website. Pearl Jewellery is inherently delicate and extra care must be taken.
- All diamonds used in our pearl jewellery are certified conflict-free by our supplier for your peace of mind.
- In all cases, Absolute Pearls Ltd. must be informed in writing (email preferred) of any claims/suspected faults/defects and the like as soon as known.
- Tampering with or third party repairs/adjustments without Absolute Pearls Ltd. prior approval automatically invalidates the warranty and our liability in the matter.