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BEST PRICE GUARANTEE: If you order any item today then see it at a lower price on our website (up to 20/12/2023), tell us and we'll happily refund the difference (Terms)

How To Return To Us


  • Post back the goods unused and in their original condition via a secure, tracked & insured service for your own protection as soon as possible, ideally within 7 days and in any event within 14 days of notifying us.
  • Ensure you include the certificate of authenticity & warranty, pouch/presentation case and any other paper/materials provided including the original invoice.
  • Do include with your return a copy of our Returns Authorisation Code number email and your original email/contract cancellation form reply or a cover note with same details if verbally cancelled.
  • Do not write the words ‘Pearls’ or ‘Jewellery’ or the like on the outside of the packet unless required to do so for customs purposes on international returns. Do wrap and package securely to avoid any loss.
  • You are responsible for all postage, packaging and any other costs to return the goods to us safely at:

UK Returns Address:

Using Royal Mail:

Absolute P. A. A., PO Box 148, Wirral, CH48 1XX

Using Other Methods Such As A Courier:

Email us at for advice & return address.

EU & International Returns:

Absolute P.A.A., 30 Birkenhead Road, Hoylake Wirral, CH47 3BW, England, UK

Terms & Conditions

Terms for 'SANTA20' Discount Code:

  • Expires 11:59pm on Monday 11th December 2023.
  • Can be used on any jewellery item EXCEPT any item that is already discounted (shown by a red coloured price with the original price crossed out).
  • Only valid for online purchases.
  • Discount is only applied to the product cost and not to gift wrapping or upgraded delivery charges.
  • Each code cannot be used in conjunction with any other Absolute Pearls discount code. (Only one discount code can be used for any one purchase)
  • The Discount Code must be entered into the 'Discount Code' field and the 'Apply Code' button clicked to apply it. It is the customer's responsibility to ensure the code has been applied prior to proceeding and paying for the order.
  • Any discount code cannot be applied retrospectively.
  • This offer may be withdrawn at any time without notice and is subject to availability.

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Terms for Best Price Guarantee:

  • If you buy any product from Absolute Pearls between 4th November 2023 to 20th December 2023 inclusive and subsequentially find that same product offered at a lower price on the Absolute Pearls website on or before 20th December 2023, we will happily refund you the difference.
  • Product discounts and available discount codes will be used to determine the lowest price available of any item on any given day and do not include postage or gift wrapping charges.
  • This best price guarantee does NOT apply if you fail to use/successfully apply the code in the checkout (for whatever reason) the best available discount code available on the day and which are available on the website banners and the New Subscribers mailing list sign up box. If in doubt, please email us on or call 01516257688 for guidance & information on discount codes.
  • To claim, you simply need to email us ( on the same day when you see the lower price, and include the following details: your name, your order number, the product code number and the date and lower price you saw on the Absolute Pearls website. Please also send us a screenshot or photo of said product and lower price.
  • If the same product (same SKU number) is offered at a price lower than you paid, we will refund the difference to you by the end of December.
  • The 'Best Price Guarantee' only applies to the Absolute Pearls website (

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