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BEST PRICE GUARANTEE: If you order any item today then see it at a lower price on our website (up to 24/12/2024), tell us and we'll happily refund the difference (Terms)

Product FAQs (Keshi)

Is Absolute Pearls a pearl jewellery specialist?

Yes – We are a leading premium online pearl specialist based in the UK and trading since 2003.

What are Keshi pearls?

Keshi pearls originally referred to non-nucleated pearls which often form as a result of pearl cultivation. They are generally small, oddly shaped pearls that grow as a result of either the rejection of the implanted nucleus, or damage to the mollusc during the implantation process. Nowadays the term ‘Keshi’ is also used to refer to second generation (harvest) freshwater pearls that are quite lustrous and ‘very baroque/irregular’ in shape, typically of a flatish nature.

What are baroque pearls?

Baroque pearls are non-symmetrical pearls. They offer attractive and interesting free form 'nugget' shapes and allow you to wear fabulous pearl jewellery for a lot less spend than round pearls.

Do you supply a Certificate Of Authenticity and Warranty?

Each pearl jewellery purchase comes with a numbered Certificate of Authenticity and 12 month Warranty.

Can I request a shorter or longer version of a necklace or bracelet?

Yes, we offer free custom shortening of most strung items. (Allow extra few days for dispatch). Just request in the checkout 'order & delivery' notes (the spare pearls are provided and returns are still eligible). For longer versions, please email your request first before placing order. Pro-rota charges apply and returns eligibility is item dependent.

Can I have a different clasp?

Email or call for advice. Additional charges may apply. (This can delay dispatch by a few days).

Are your pendant necklaces available without chains?

Yes, if you wish to purchase without a chain, please email or call us for the ‘without chain’ price.

Do you offer shorter or longer chains for your pendant necklaces?

Please email with your requirements. Do allow 5 - 14 days additional delivery time.

Do you offer a free Presentation Case?

All products have photographs showing the presentation cases they are presented in free of charge. Many of our deluxe products come in an exquisite wood style case to ensure superior presentation.

Do you offer a gift wrapping and message service?

Yes, gift wrap service is available on request in checkout.

Will you send a gift direct to the recipient for me?

Yes we can, both in UK and overseas. Enter their details in the 'delivery address' field in the checkout. Don't forget to request gift wrap and a message also.

Are your diamonds conflict-free?

All our diamonds are certified conflict-free by our supplier.

Is your sterling silver and gold hallmarked?

All our precious metals are hallmarked at an UK Assay Office in line with UK Legislation. Items under the hallmarking thresholds are stamped by the manufacturing factory. Most of our 925 solid sterling silver jewellery is rhodium plated for tarnish resistance and enhanced quality.

Can I change the colour, pearl shape or other aspect of your products?

Yes, in some cases. Just complete our feedback form or call us for advice.

Can you help me to match with something I already have?

If you are trying to match with an existing piece of pearl jewellery, please email a photo of your item or call to discuss colour matching.

Are your prices fully inclusive?

Our prices are fully inclusive of UK VAT and UK Delivery. EU and international deliveries require additional postage available at checkout. VAT will be deducted for international shipments.

Are your pearl sets cheaper than buying individually?

Regular prices of our pearl sets are typically around 2-4% less than buying individually. It may sometimes be less expensive to buy individually if a component is on sale.

What if I have any special requests?

Any requests about your order can be entered in the checkout 'order & delivery' notes. (example requests: Shorten to 16", delay dispatch until Tuesday) Call or email us with any pre-order requests.

Contact

Email: service@absolutepearls.co.uk

Telephone: 0151 625 7688

Terms & Conditions

Terms for 'SANTA20' Discount Code:

  • Expires 11:59pm on Friday 13th December 2024.
  • Can be used on any jewellery item EXCEPT any item that is already discounted (shown by a red coloured price with the original price crossed out).
  • Only valid for online purchases.
  • Discount is only applied to the product cost and not to gift wrapping or upgraded delivery charges.
  • Each code cannot be used in conjunction with any other Absolute Pearls discount code. (Only one discount code can be used for any one purchase)
  • The Discount Code must be entered into the 'Discount Code' field and the 'Apply Code' button clicked to apply it. It is the customer's responsibility to ensure the code has been applied prior to proceeding and paying for the order.
  • Any discount code cannot be applied retrospectively.
  • This offer may be withdrawn at any time without notice and is subject to availability.

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Terms for Best Price Guarantee:

  • If you buy any product from Absolute Pearls between 1st November 2024 to 24th December 2024 inclusive and subsequentially find that same product offered at a lower price on the Absolute Pearls website on or before 24th December 2024, we will happily refund you the difference.
  • Product discounts and available discount codes will be used to determine the lowest price available of any item on any given day and do not include postage or gift wrapping charges.
  • This best price guarantee does NOT apply if you fail to use / unsuccessfully apply the code in the checkout (for whatever reason) the best available discount code available on the day and which are available on the website banners and the New Subscribers mailing list sign up box. If in doubt, please email us on service@absolutepearls.co.uk or call 01516257688 for guidance & information on discount codes.
  • To claim, you simply need to email us (service@absolutepearls.co.uk) on the same day when you see the lower price, and include the following details: your name, your order number, the product code number and the date and lower price you saw on the Absolute Pearls website. Please also send us a screenshot or photo of said product and lower price.
  • If the same product (same SKU number) is offered at a price lower than you paid, we will refund the difference to you by the end of December.
  • The 'Best Price Guarantee' only applies to the Absolute Pearls website (www.absolutepearls.co.uk)

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