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BEST PRICE GUARANTEE: If you order any item today then see it at a lower price on our website (up to 20/12/2023), tell us and we'll happily refund the difference (Terms)

Service & Security Highlights

At Absolute Pearls, we understand that efficient service and online security are two of our customers top priorities when shopping online and we deliver a comprehensive programme to meet those requirements:

Experience risk-free, convenient shopping at a leading UK Online Pearl Jewellery Specialist:

Customer Services & Benefits

  •  Our value for money prices are fully inclusive of UK Delivery & VAT  - No hidden extras
  •  International orders exclude VAT  where applicable with fixed delivery charges on top
  •  FREE UK next working day delivery  – if you order by 3pm on a working day (terms & variations)
  •  International tracked delivery available to over 45 countries –  see delivery chart
  •  On request gift wrapping & message for nominal cost (more)
  •  Orders can be sent direct to recipient  gift wrapped with message (more)
  •  FREE Presentation case  – superior presentation case (or polished wood type case where noted)
  •  Plain packaging  with only discreet 'Absolute PAA + PO Box' return address (can be deleted on request)
  •  Customised orders, repairs and pearl re-stringing with helpful advice and aftercare all provided.
  •  Service and products beyond expectations  by quality driven pearl professionals using genuine cultured pearls, traditional skills and friendly expert service!

Customer Protection & Security

  • 12 Month Warranty & Certificate of Authenticity  with all purchases (details)
  • No Quibble Returns  – 60 day return policy – longer during seasonal periods (terms)
  • Order SECURELY online  or by telephone at 0151 625 7688
  • Secure payments through ‘WorldPay’, a leading UK based payment provider and offering extra step payment protection with:
    • Verified by Visa
    • MasterCard SecureCode
    • American Express Safekey
  • Printed UK VAT invoice / receipt  provided and available online. We are UK VAT registered under No.109 7438 01
  • We are members of and abide by the code of practice of: 
    •  The National Association of Jeweller’s 
    •  Safebuy – Online Assurance Programme 
    •  The Federation of Small Business
  • Your data is fully secure and won’t be shared  – we are registered under the Data Protection Act 1998 No. ZA857905
  • Knowledgeable, ethical and competent service and support  from a genuine UK company celebrating 20 years of online trading in 2022.
  • We pride ourselves in providing a fabulous and extensive collection of pearl jewellery  . If you have a requirement beyond our current range, you need only ask!

 USEFUL LINKS:  Pearl buying tips | Products in a nutshell

 ABSOLUTE PEARLS LTD 

Trading/Mailing/Returns Address: 
Absolute P. A. A.
PO Box 148,
Wirral
CH48 1XX
U.K.

 Tel:  0151 625 7688

 Email: service@absolutepearls.co.uk

Absolute Pearls Ltd. Registered in England & Wales. Company No. 7558128.
Registered Office: 30 Birkenhead Road, Hoylake, Wirral CH47 3BW (Please Do Not Send Goods Here).

Terms & Conditions

Terms for 'SANTA20' Discount Code:

  • Expires 11:59pm on Monday 11th December 2023.
  • Can be used on any jewellery item EXCEPT any item that is already discounted (shown by a red coloured price with the original price crossed out).
  • Only valid for online purchases.
  • Discount is only applied to the product cost and not to gift wrapping or upgraded delivery charges.
  • Each code cannot be used in conjunction with any other Absolute Pearls discount code. (Only one discount code can be used for any one purchase)
  • The Discount Code must be entered into the 'Discount Code' field and the 'Apply Code' button clicked to apply it. It is the customer's responsibility to ensure the code has been applied prior to proceeding and paying for the order.
  • Any discount code cannot be applied retrospectively.
  • This offer may be withdrawn at any time without notice and is subject to availability.

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Terms for Best Price Guarantee:

  • If you buy any product from Absolute Pearls between 4th November 2023 to 20th December 2023 inclusive and subsequentially find that same product offered at a lower price on the Absolute Pearls website on or before 20th December 2023, we will happily refund you the difference.
  • Product discounts and available discount codes will be used to determine the lowest price available of any item on any given day and do not include postage or gift wrapping charges.
  • This best price guarantee does NOT apply if you fail to use/successfully apply the code in the checkout (for whatever reason) the best available discount code available on the day and which are available on the website banners and the New Subscribers mailing list sign up box. If in doubt, please email us on service@absolutepearls.co.uk or call 01516257688 for guidance & information on discount codes.
  • To claim, you simply need to email us (service@absolutepearls.co.uk) on the same day when you see the lower price, and include the following details: your name, your order number, the product code number and the date and lower price you saw on the Absolute Pearls website. Please also send us a screenshot or photo of said product and lower price.
  • If the same product (same SKU number) is offered at a price lower than you paid, we will refund the difference to you by the end of December.
  • The 'Best Price Guarantee' only applies to the Absolute Pearls website (www.absolutepearls.co.uk)

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